Home Advantage Plan - Terms & Service Limits
The Roman Home Maintenance Home Advantage Plan is designed to help homeowners stay ahead of routine maintenance, identify small concerns before they become larger problems, and make caring for their home easier throughout the year.
Quarterly Maintenance Visits
Home Advantage Basic and Pro Plans include up to four scheduled preventative maintenance visits per 12-month membership period, approximately one visit per quarter.
Quarterly visits are intended for routine preventative maintenance and the services specifically included with the member's selected plan.
Maintenance visits are not formal home inspections and do not replace inspections, repairs, or services required to be performed by a licensed specialist.
Quarterly visits must be scheduled during the applicable quarter. Unused visits do not roll over to another quarter or membership year and have no cash value.
Basic Plan
The Home Advantage Basic Plan includes up to four scheduled preventative maintenance visits per 12-month membership period.
Services are limited to the preventative maintenance items specifically listed as included with the Basic Plan.
Repairs, replacement parts, specialty services, and work outside of the included maintenance checklist are not included unless specifically stated.
If a maintenance visit identifies a repair or other concern, we will explain what we find and provide options for addressing it. Additional work may be scheduled or quoted separately at the applicable member rate.
Pro Plan - Included Handyman Labor
Home Advantage Pro members receive up to one hour of small handyman repair labor during each regularly scheduled quarterly maintenance visit, for a maximum of four included labor hours per 12-month membership period.
Included repair time:
Must be used during the scheduled quarterly maintenance visit.
Does not accumulate or roll over between quarters.
Has no cash or credit value if unused.
Covers labor only unless materials are specifically listed as included.
Is intended for small handyman repairs that can reasonably be completed within the available time.
Cannot be combined across multiple quarters to create a larger project.
Does not include work requiring permits, specialty licensing, specialty equipment, additional workers, or work outside the services offered by Roman Home Maintenance.
If a requested repair cannot reasonably be completed within the included time, we will discuss the available options and any additional pricing before continuing.
Pro Plan - Gutter Cleaning
Pro members receive up to two standard gutter debris cleanings per 12-month membership period.
Included gutter cleaning is based on a standard one-story residential home of up to approximately 2,000 square feet with gutters that can be safely accessed using our standard equipment.
Two-story homes, unusually high or difficult-to-access gutters, steep roof conditions, gutter guard removal, heavily clogged downspouts, underground drainage systems, gutter repairs, excessive debris, or other unusual conditions may require an additional charge.
Unused gutter cleanings do not roll over into another membership year and have no cash value.
Pro Plan - Dryer Vent Cleaning
Pro members receive one standard dryer vent cleaning per 12-month membership period.
This service applies to an accessible residential dryer vent system that can be safely serviced using our standard equipment.
Replacement ductwork, damaged or disconnected venting, roof-access terminations, unusually long or complex vent runs, repairs, or other conditions requiring additional work are not included and may be quoted separately.
Unused dryer vent cleaning does not roll over and has no cash value.
Filters and Routine Maintenance Materials
Standard maintenance materials specifically identified as included with the selected plan are provided within reasonable residential quantities.
Specialty or premium filters, unusual filter sizes, repair parts, fixtures, specialty bulbs, or other materials are not included unless specifically stated.
Member Discounts
Home Advantage members may receive discounts on eligible Roman Home Maintenance labor as specified by their membership level.
Membership discounts apply to eligible labor only unless specifically stated otherwise.
Discounts do not apply to materials, permit fees, equipment rentals, disposal fees, subcontracted work, Trusted Partner services, trip charges, previously quoted work, or other third-party expenses.
Some fixed-price services, specialty projects, or larger quoted projects may be excluded from membership discounts.
Membership discounts cannot be combined with other promotions or discounts unless approved by Roman Home Maintenance.
Priority Scheduling
Home Advantage members receive preferred scheduling when possible.
Priority scheduling does not guarantee same-day, after-hours, weekend, or emergency service. Appointments remain subject to availability, service area, weather, and the nature of the requested work.
Trusted Partner Benefits
Home Advantage members may periodically receive exclusive discounts, preferred pricing, or other benefits from businesses participating in the Roman Home Maintenance Trusted Partner network.
Trusted Partners are independently owned and operated businesses and are not employees or agents of Roman Home Maintenance unless specifically stated otherwise.
Partner offers, availability, pricing, service areas, and benefits are determined by each participating business and may change or be discontinued.
Roman Home Maintenance does not warrant or guarantee services independently performed by a Trusted Partner.
Lawn Care, House Cleaning & Other Member Perks
Lawn care, house cleaning, pressure washing, and other services offered as Home Advantage member benefits are separate services unless specifically listed as included with the member's plan.
Member discounts or preferred pricing may be subject to separate estimates, service agreements, minimum charges, property-size limitations, frequency requirements, or service-area restrictions.
Existing Conditions & Larger Repairs
Home Advantage is a preventative maintenance program and is not a home warranty or insurance policy.
Membership does not cover the cost of repairing existing damage, future failures, defective equipment, water damage, structural problems, or other conditions discovered during a maintenance visit.
If we identify a concern, we will explain what we find and recommend an appropriate next step.
No additional repair work will be performed or charged without homeowner authorization.
Scheduling & Property Access
The homeowner or an authorized adult must provide reasonable access to the areas necessary to perform scheduled services.
If an appointment cannot be completed because access was not provided, the visit may need to be rescheduled and could be subject to applicable scheduling or trip charges.
Membership Term & Billing
Home Advantage memberships are based on a 12-month membership period.
Customers may choose monthly billing where available, but monthly billing does not change the 12-month membership term.
Monthly membership payments are automatically charged using the customer's payment method on file.
Annual memberships are paid in advance for the full 12-month membership period.
Membership benefits are available only while the account is current and in good standing.
Cancellation
Home Advantage is designed as an annual preventative maintenance program. Membership benefits and pricing are calculated based on a 12-month membership period.
If a membership is canceled before the end of the initial 12-month term, Roman Home Maintenance reserves the right to charge for included services already used at their normal non-member price, less membership payments already received.
After the initial membership term, cancellation policies will follow the membership agreement in effect at the time of renewal.
Unused visits, included labor, cleanings, discounts, or other membership benefits have no cash value and are not refundable.
Service Area
Home Advantage services are available within the normal Roman Home Maintenance service area.
Properties outside our standard service area may be subject to additional travel charges or may not be eligible for membership.
Safety & Scope of Work
Roman Home Maintenance reserves the right to decline any task that cannot be safely or legally performed, falls outside our normal scope of services, requires licensing or permitting beyond our scope, or presents conditions that were not reasonably anticipated when the service was scheduled.
If additional work, materials, equipment, or cost is necessary, we will discuss it with the homeowner before proceeding.
Changes to Membership Benefits
Roman Home Maintenance may modify plan pricing, benefits, service limits, or these terms for future membership periods.
Material changes affecting an existing member will be communicated before their next renewal.
Our goal with Home Advantage is simple: help you stay ahead of home maintenance, provide a dependable person to call when something needs attention, and make taking care of your home a little easier.