SMS/Text Messaging Terms

Effective Date: September 5, 2026

These SMS/Text Messaging Terms apply to text messages sent by Roman Home Maintenance to customers and prospective customers who provide their mobile phone number and consent to receive text messages from us.

Program Name

Roman Home Maintenance SMS Messaging Program

Program Description

Roman Home Maintenance uses text messaging to communicate with customers and prospective customers regarding our home maintenance and related services.

Depending on your relationship with Roman Home Maintenance and the consent you provide, text messages may include:

  • Appointment confirmations and reminders

  • Scheduling and arrival updates

  • Estimates and estimate notifications

  • Invoice and payment notifications

  • Project and service updates

  • Customer support communications

  • Follow-up communications

  • Service-related notices

  • Promotional or marketing messages when you have consented to receive them

Consent to receive SMS/text messages is not a condition of purchasing goods or services from Roman Home Maintenance.

Message Frequency

Message frequency varies based on your interactions with Roman Home Maintenance, including appointments, active projects, estimates, invoices, customer support requests, and other service-related communications.

Customers who consent to promotional or marketing communications may also receive occasional promotional messages.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply to messages sent or received in connection with this program.

Roman Home Maintenance is not responsible for charges imposed by your mobile carrier.

Opting Out — STOP

You can opt out of SMS/text messages at any time by replying STOP to any message from Roman Home Maintenance.

After you send STOP, you may receive a confirmation message notifying you that you have been unsubscribed. After that confirmation, you will no longer receive text messages from the applicable messaging program unless you subsequently opt in again.

Other commonly recognized opt-out keywords may also be honored where supported by our messaging provider.

Customer Support — HELP

For assistance with our text messaging program, reply HELP to a message from Roman Home Maintenance.

You may also contact us directly:

Roman Home Maintenance
Spartanburg, South Carolina
Phone: 864-256-1151
Email: josh.roman@romanhomemaintenancellc.com

Supported Carriers and Delivery

Text message delivery is subject to the availability and operation of participating wireless carriers and communication service providers.

Carriers are not liable for delayed or undelivered messages.

Roman Home Maintenance cannot guarantee that every SMS/text message will be delivered.

Privacy

Your privacy is important to us. Information collected through our SMS/text messaging program is handled according to our Privacy Policy.

Privacy Policy:
https://www.romanhomemaintenancellc.com/privacy-policy

Roman Home Maintenance does not sell, rent, or share mobile phone numbers, SMS consent, or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.

Changes to These Terms

Roman Home Maintenance may update these SMS/Text Messaging Terms periodically to reflect changes to our messaging practices, services, technology, carrier requirements, or applicable laws.

Any updated terms will be posted on our website with a revised effective date.

Contact Us

Questions regarding these SMS/Text Messaging Terms may be directed to:

Roman Home Maintenance
Spartanburg, South Carolina
Phone: 864-256-1151
Email: josh.roman@romanhomemaintenancellc.com